Refund policy

At Vandorf, customer satisfaction is the top priority. A 30-day return window from the date of delivery is provided for any product issues. To initiate a return request, please send an email to info@vandorf.co.za

In the unlikely event that an item is damaged during transit, please send an immediate notification to the same email address. A brand-new replacement will gladly be issued to make things right. Please note that while cash refunds are not offered, Vandorf is fully committed to providing a seamless exchange process to ensure the perfect product is received.